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This privacy and security policy statement concerns how Visitnorway.com collects and uses your personal information.
If you have questions or comments about this statement or how we treat personal information, you can contact us at firstname.lastname@example.org or send mail to:
P. O. Box 448 Sentrum
Visitnorway.com is the official travel portal for Norway and is published by Innovation Norway and commissioned by Trade and Fisheries Ministry. Several markets have local variants of visitnorway.com such as visitnorway.com/de in Germany. This Privacy Statement applies to all Visitnorway sites.
Innovation Norway's Tourism Director Bente Bratland Holm has the formal responsibility for the processing of your personal information.
It is entirely voluntary for those visiting the website to provide personal information in connection with services to receive newsletters, order information material and brochures, enrol in events, and so on.
We will use information about you for any of the following purposes:
We process both personally identifiable information and non-personally identifiable information about you. Personally identifiable information is information that identifies you as an individual. Non-personally identifiable information is information and any other details that do not reveal your personal identity.
Personally identifiable information
We collect and process the following information:
We do not edit user reviews published on TripAdvisor and can not be held responsible for such user reviews, or any further use, distribution, or republication of them. Innovation Norway neither confirms nor endorse opinions or attitudes expressed in user reviews as individuals personal beliefs. Any decision made on the basis of reviews or comments that are on Visitnorway.com, is at your own risk.
Visitnorway may use QuestBack for user surveys. It is voluntary to participate in user surveys, and we collect your explicit consent.
Innovation Norway uses social media to provide information on our activities. If you follow us on Facebook, Instagram, Youtube and other social media, the relevant platform will be responsible for the processing of your personal data.
Cookies, web beacons and other storage technologies
Visitnorway.com collects and Innovation Norway processes data about visitors to Visitnorway.com and other Visitnorway websites. We use common Internet technologies, including "cookies" to collect information about users so that at any time we can provide the best possible functionality and develop our information services. This information is taken from the computer's web browser and may include your IP address, operating system, browser, screen resolution and previous website.
"Cookies" are small information capsules (text files) that the website asks your browser to store on your computer or mobile device. This allows the website can remember actions or preferences over time.
To read more about cookies, including how to opt out of accepting cookies on your computer, see for example: https://www.youronlinechoices.eu/ or https://www.aboutads.info/choices.
Innovation Norway does not gather information about your age and does not purposely process information about children under 15 years of age.
Innovation Norway processes personal data for twelve different purposes. For each processing purpose, an operational controller has been appointed.
For an overview over:
you can download this document:
Processing of personal data (150918).xlsx (Excel document with certain explanatory comments)
It is voluntary for those visiting the website to provide personal information in connection with services to receive newsletters, order information material and brochures, enrol in events, and so on. Unless otherwise specified, your consent or agreement to such processing is considered given when you provide the information.
To ensure that the processing of information is carried out in a safe manner, only specifically authorized persons in Visitnorway, Innovation Norway headquarter in Norway and branches abroad, and our subcontractors and system suppliers (see below and section 9) will have access to the information you provide us. The number of employees with such approval is limited. Access to information is secured by access mechanisms.
We will not disclose, sell, distribute, rent, license, share or pass details or personal information to any third parties other than those who deliver and are contracted to deliver services to us, unless we have your express consent to do so.
Innovation Norway has signed an agreement with various distribution partners who distribute our newsletters, brochures and other materials, so-called "routing." Distribution partners are:
We will not share personal information with our distribution partners to a greater extent than is necessary to complete the purpose, such as sending out brochures and newsletters.
By contract, our suppliers may not use or disclose your personal information for other purposes, without your permission.
It is voluntary to subscribe to newsletters. Newsletters contain current information about Norway, but may also contain commercial information about products and services from suppliers in Norway, and so on. The newsletters are sent out 1-2 times a month. You can unsubscribe at any time via a link in the newsletter.
We do not allow any third party to use your personal data for marketing or communication purposes.
Innovation Norway has signed an agreement with the following data handlers:
All Visitnorway sites are currently located on servers in USA, but our data processors has reserved the right to transmit information to servers or subcontractors in other countries.
If information is transferred within the EU/EEA, we will ensure that the EU directives on personal data in computing and country-specific data protection laws are followed. If we pass personal information to third parties located outside the EEA, we will ensure that the transfer is in accordance with EU Directive on personal data.
We have established rules and procedures for the protection of personal data and privacy.
When we treat "non personally identifiable information" combined with "personally identifiable information" (for example your name combined with geographical location) the collected information is treated as personally identifiable information.
If we share your personal information with a third party, we will ensure that there are arrangements and agreements in place to ensure the safety of the information and prevent that the third party uses the personal information for purposes other than what was agreed.
We shall use all reasonable precautions to ensure that our employees, data processors and third parties who have access to information about you have adequate information to ensure that they treat such information in accordance with this statement and our obligations under privacy legislation.
If Innovation Norway handles personal information about you, you are entitled to access your own information. If personal information is inaccurate, incomplete or inaccessible, you can ask Innovation Norway to correct the information. See contact information in the introduction to this declaration.
You have the right to:
as set out in the General Data Protection Regulation (GDPR) chapter III.
We do not process and store information about you for longer than necessary for the intended purpose, or as required under existing agreements, and not beyond legal limits. We delete personal information when a user gives notice that he/she no longer wishes to use the service. For example, your email address used to send out newsletters is deleted when you unsubscribe. The same is done when we are notified of inactive email addresses.
Innovation Norway may use the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may harm you, us or others. We may also disclose your information when we believe it is required by law.
This privacy statement applies to all users of our website. We require that users agree to comply with the declaration as part of our relationship.
Innovation Norway operates from Norway and is subject to Norwegian law. This declaration also meets the minimum requirements imposed by local law in Denmark, Sweden, The Netherlands, Germany, Britain, France, Spain, Italy, Brazil, China, USA, Poland and Russia. You agree that any disputes will be handled by the court in Oslo, in accordance with the laws of Norway, unless otherwise dictated by mandatory local law.
Innovation Norway reserves the right to change or update the privacy statement. All changes are valid from the time of being posted, and will include information gathered from that date, as well as existing information held by Innovation Norway. You can find out when these guidelines were last revised by referring to the date given by "last updated" on this page.